Frequently Asked Roofing Questions

How can I determine if my roof needs to be repaired or replaced?

Roof repairs can be carried out during the average 18-25 year lifespan but when roofing can no longer be protected from water infiltration despite regular maintenance, roof replacement may be required. Check for cracked or missing shingles and damaged flashings and contact a Memphis Roofing for a licensed roof inspection.

My roof leaks. Do I need to replace it immediately?

If a roof leak is the result of a minor damage, roof repair may be all that is required. Memphis Roofing technicians are trained to promptly identify the source of roof leaks and provide practical repair solutions that extend roof lifespan whenever possible.

How long do new roofs last?

The average life span of a roof is about 18-25 years with regular maintenance. Factors that can affect this include inclement weather, limited underlayment material, or substandard installation.

I received quotes for several different roof prices, how do I know which one to choose?

Roof quotes may vary due to lack of insurance, amount of materials installed, or lack of experience. Property owners are advised to ask lots of questions, compare material lists, check company credentials, and use common sense.

What is the industry standard for warranties?

Manufacturer warranties are regulated by industry standards and cover defects in roofing materials only; while warranties for labor are offered by roofing contractors and vary widely depending on the contractor. Memphis Roofing offers a 7-Year "No Questions Asked" Leak Warranty. Other companies give a 3 or 5-Year "Workmanship" Warranty. (Homeowner must prove leak is result of poor workmanship)

Can roofing be installed or repaired during winter?

There are standard temperature guidelines for installing asphalt roof shingles during colder months. The shingles become brittle and nails create minute cracks in the shingle. This would violate any claim filed with your insurance. (Insurance adjusters will check during any inspection)

What is the best asphalt shingle to use on my roof?

There are (2) types of asphalt shingles:

  • 3-Tab Shingles / 25-Year Warranty / 60 mph wind / Single Layer
  • Architectural / 30 or Lifetime Warranty / 110 - 130 mph wind / 2 Layers

When should a shingle underlayment be used?

Top shingles overlap and are not sealed at all corners, can be lifted by strong winds becoming vulnerable to tear-off and infiltration by wind-driven rain. Underlayment is extremely important (2nd level of protection) in a quality roof system.

There are three main types of roofing underlayment:

  • Felt Paper (15-30 lb) / Water Resistant
  • Synthetic / Waterproof / 10x Stronger Than Felt Paper
  • Ice & Water Barrier / Waterproof / Nail-Proof

Memphis Roofing installs 15-20% more underlayment than its competitors.

My contractor wants to use staples instead of nails to install my roof. Is that OK? 

NO. Memphis Roofing uses industry recommended galvanized steel or corrosion resistant nails for all asphalt installations according to building code requirements and manufacturer recommendations.

What is the best roofing system for a flat roof?

The best roofing system is dependent on detailed workmanship and the quality of materials rather than a specific system only. Memphis Roofing provides a range of roof installation options to assist customers with making practical decisions based on their specific needs.

How can ice dams be reduced or removed?

Using an ice pick or shovel should not be used to remove ice dams because of the risk of roof damage. Remove as much snow as possible and contact a licensed roofing contractor for assistance.

How do I get rid of moss or algae on a roof?

A mild detergent or solution of bleach and water should be applied by hand using a sponge and then rinsed thoroughly. Power washing and scrubbing is not recommended.

Can hail damage my roof?

Hail can cause damage to shingles and in more severe cases expose felt matting. Contact Memphis Roofing for an evaluation following a hail storm or any other extreme weather event.

Are asphalt shingles environmentally friendly?

Asphalt shingles are available in fiberglass or organic format. Organic shingles are saturated with asphalt for waterproofing and are less environmentally friendly due to a high asphalt content compared to fiberglass or composite shingles.

Can I paint my roof?

Yes. Certain latex premium quality paints can extend roof lifespan. Contact a Memphis Roofing roof maintenance specialist for more information.